Shipping policy

All orders are processed within 1-3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays. 

Once you order has been processed, delivery typically takes 10-14 business days to arrive. Most orders arrive within 10 days or earlier depending on the destination and product availability.

Shipping Location

We currently ship to addresses within the United States of America.

(We do not ship to P.O. boxes, APO, or FPO addresses.)

Shipping Confirmation

Once your order is shipped, VENZH will send you an email.

Delayed or Lost Packages

While we strive for timely delivery, shipping delays may occur due to factors beyond our control (such as customs delays, carrier issues, or natural events.)

If your order significantly delayed, please contact us at kniphofiaonline@gmail.com and we'll help resolve the issues as quickly as possible.

Wrong Address Disclaimer

Please ensure your shipping address is correct before completing your purchase. VENZH is not responsible for orders shipped to incorrect addresses provided by customer.